Privacy policy

This English version is a translation for your convenience. The German version is legally binding.

We, REEL Antriebstechnik GmbH, take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Where personal data (for example name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

Please note that the new GDPR, which came into force on 25 May 2018, currently still contains many gaps and unclear definitions, which will only be filled or answered over the coming months and years through court rulings, legislative amendments and clarifications. On the same matters, there are currently different statements depending on the federal state and the respective data protection authority as to how these authorities interpret the new law.

We will endeavour to adapt our data protection and the software in use to the current case law on the new GDPR as quickly as possible, in order to ensure the trustworthy and secure handling of your data.

We point out that data transmission over the internet (for example when communicating by e-mail) may be subject to security gaps. Complete protection of data against access by third parties is not possible.

Privacy policy for the use of Google Analytics

Our website uses the web analytics service Google Analytics. This web analytics service is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). This analytics tool works on the basis of cookies. A cookie is a text file that is sent when you visit a website and stored temporarily on the hard drive of the website user, in order to enable an analysis of your use of the website. The information stored by the cookie is generally transferred to a Google server in the USA and stored there. As part of IP anonymisation, your IP address is first shortened by Google within a member state of the EU or another contracting state of the Agreement on the European Economic Area. On our behalf, Google will use the transmitted information to compile a report on the use of the website. The IP address transmitted in the context of Google Analytics is not merged with other Google data. If you wish to prevent the use of cookies, you can do so by changing the settings of the web browser used on your computer (for example Safari, Internet Explorer, Opera, Firefox etc.), i.e. the program used to open and display web pages. You can also prevent the collection and processing of your data by the Google cookie by downloading and installing the browser plug-in offered by Google at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Further information on the terms of use and data protection of Google and Google Analytics can be found at http://www.google.com/analytics/terms/de.html and at https://www.google.de/intl/de/policies/. We point out that Google Analytics has been extended by the “anonymizeIp” extension. This ensures anonymised collection of IP addresses.

YouTube videos

We have embedded YouTube videos on our website, which are stored on the servers of the provider YouTube and can be played from our website via an embed. The videos are embedded with the option for enhanced privacy settings activated. When you play these videos, YouTube cookies and DoubleClick cookies are stored on your computer and data may be transferred to Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA, as the operator of YouTube.

When videos stored on YouTube are played, according to the current state of knowledge at least the following data is transferred to Google Inc. as the operator of YouTube and of the DoubleClick network: IP address and cookie, the specific address of the page accessed on our site, system date and time of access, identifier of your browser.

This data is transferred regardless of whether you have a Google user account through which you are logged in, or whether you have no user account. If you are logged in, this data may be assigned directly to your account by Google. If you do not wish this assignment to your profile, you must log out before activating the play button for the video.

YouTube or Google Inc. store this data as usage profiles and may use it for the purposes of advertising, market research and/or demand-oriented design of their websites. Such an evaluation is carried out in particular (also for users who are not logged in) to provide demand-oriented advertising and to inform other users about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right, you must contact Google as the operator of YouTube.

Further information on the purpose and scope of data collection and its processing by Google can be found on the following information page: https://policies.google.com/privacy.

Google Maps

This website may use the mapping software Google Maps from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. In doing so, Google Maps also collects, processes and uses data from visitors to the website. By using this website, you consent to the collection, processing and use of the data possibly collected automatically by Google and its representatives.

The terms of use for Google Maps can be found at: http://www.google.com/intl/de_de/help/terms_maps.html

Further information on Google’s privacy policy can be found at: https://policies.google.com/privacy?hl=en

Facebook plug-ins (Like button) [currently deactivated]

Plug-ins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognise the Facebook plug-ins by the Facebook logo or the “Like” button on our page. An overview of the Facebook plug-ins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, the plug-in establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our page with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to assign the visit to our pages to your user account. We point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or of its use by Facebook. Further information can be found in Facebook’s privacy policy at https://www.facebook.com/policy.php.

Right of access, right to rectification, blocking and erasure

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format.

Upon written request, we will inform you about the data we have stored about you. You also have the right to rectification, blocking or erasure of this data. The request should be sent to the address given in the legal notice of this website.

Right of revocation

You may at any time object to the collection, processing and use of your data and/or revoke your consent to the collection, processing and disclosure of your personal data with effect for the future. Data required for invoicing and accounting purposes is not affected by this. Please contact us at the address given in the legal notice of this website.

General collection of data

When you access our website or retrieve a file, data about this process is stored in a log file on our web server. In detail, the following data may be stored:

• IP address (where possible, it is transmitted or stored in anonymised form)
• domain name of the website from which you came
• names of the files retrieved
• date and time of a retrieval
• name of your internet service provider
• and, where applicable, the operating system and browser version of your device

IP addresses, if stored at all, are stored for a period of a few days. They are stored for data security reasons, to ensure the stability and security of our system. We reserve the right to evaluate anonymised data records statistically.

Changes to this privacy policy

We reserve the right to change this privacy policy if the legal situation, this online service or the way in which data is collected changes. However, this only applies to statements on data processing. If the user’s consent is required, or if parts of the privacy policy contain provisions of the contractual relationship with users, the privacy policy will only be changed with the user’s consent.

Please therefore inform yourself about this privacy policy as required, in particular when you provide personal data.

Security notice

We protect our website and other IT systems by appropriate technical and organisational measures against loss, destruction, unauthorised access, unauthorised alteration or unauthorised dissemination of your data. Despite all due care, complete protection against all risks is, however, not possible in every case. Because complete data security cannot be guaranteed by us when communicating by e-mail, we recommend sending confidential information by post.

Browser plug-in / cookies

Our website may use cookies. A cookie is a text file that is created when you visit a website and stored temporarily on the website user’s system. If the website user accesses the server of our website again, the user’s browser sends the previously received cookie back to the server. The server can evaluate the information obtained in this way. Cookies can, for example, control advertisements or make navigating a website easier. Cookies are also necessary to enable the functionality of our website (the legal basis cited is Art. 6(1)(f) GDPR, the protection of the legitimate interests of the operator of this website; we use cookies only in accordance with Art. 5(1)(a) GDPR, i.e. in accordance with the principles of “lawfulness, fairness and transparency”). You can prevent cookies from being stored by adjusting the settings of your browser software accordingly (for example Internet Explorer, Mozilla Firefox, Opera or Safari); however, we point out that in this case you may not be able to use all functions of this website to their full extent. In addition, you can prevent the collection of the data generated by the cookie and relating to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work or place of the alleged infringement, if the data subject considers that the processing of personal data relating to them infringes the EU General Data Protection Regulation (GDPR).

Confidentiality of your customer access

If you have been given access to a protected area of our website that is secured by a password, you are responsible for keeping this password confidential. We ask you not to disclose the password to anyone.

Links to other websites

Our website/app may from time to time contain links to third-party websites or to other websites of our own. If you follow a link to one of these websites, please note that these websites have their own privacy policies and that we accept no responsibility or liability for these policies. Please check these privacy policies before you submit any personal data to these websites.

SSL encryption

This website uses SSL encryption (Secure Socket Layer) for the transmission of data from your browser to our server and to servers that provide files we embed on our website. With SSL, data is transmitted in encrypted form. The data cannot be altered and the sender can be identified. You can recognise the presence of SSL encryption by the prefix “https” in front of the address of the website you access in your browser.

E-mail communication / logging, e-mail archiving / backup / storage

All incoming and outgoing e-mails are subjected to several automated checks as part of a spam, virus and general security audit. For this purpose, data is also compared with special cloud protection systems of our mail server manufacturer. This comparison only relates to checksums or special signatures that do not allow any conclusions to be drawn about personal data. NO e-mails are transmitted to these providers. The legal basis for the temporary storage of the data and the log files is Art. 6(1)(f) GDPR.

In addition, all e-mail communication is logged in order to ensure the security and functionality of our IT systems. The logs created for this purpose include, among other things:

• sender and recipient of the e-mail
• subject line
• IP addresses of the mail servers
• responses / codes of the servers (for example whether delivery was successful)

Correspondence relating to orders, purchasing etc. is partly imported into our ERP system and stored there in relation to the order and address. The legal basis for this is Art. 6(1)(a), (b), (c) and (f) GDPR. E-mails are normally not deleted, but additionally moved to archive folders (outside the ERP system) and stored. There is no general access to the users’ user and mail accounts; the exception is our buchhaltung@reel-antriebstechnik.de address, which is handled in a shared mailbox. E-mails are not deleted automatically.

Disclosure and sale of data, advertising, information letters

None of the data we collect is sold or passed on to third parties, unless this is done in the context of an order, where necessary in consultation with the trading partner. In this case, only order-related data is involved. The legal basis for this is Art. 6(1)(a), (b), (c) and (f) GDPR.

We also use the address data collected for mailings by post, fax or e-mail, limiting this to active business relationships (sales or purchases above a certain value within the last 1 to 3 years, depending on the type of letter). These are not regular advertisements, for example in the form of a newsletter, but information letters about general price increases or changes, extensions of our product range or the change or discontinuation of certain products by the manufacturers, legal or major changes to our company (for example a change of management) and greeting cards or post, for example at Christmas.

The address lists generated for this purpose are created only for the specific purpose and deleted again after use.

If you do not agree with this practice in whole or in part, please inform us immediately by sending a letter to the address given in the legal notice or an e-mail to kontakt@reel-antriebstechnik.de with the subject “Datenschutzerklärung” (privacy policy).

Rights of access, erasure, rectification, data portability and blocking

You have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing, as well as the right to rectification, blocking or erasure of this data.

For this purpose, and for any further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

Data protection officer and contact person

If you have any questions or suggestions, or wish to assert rights against us, please contact us directly at the addresses given in the legal notice or by e-mail to kontakt@reel-antriebstechnik.de. We will process your request immediately.

Objection to advertising e-mails

We hereby object to the use of the contact data published within the scope of the legal notice obligation for sending advertising and information material that has not been expressly requested. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, for example spam e-mails.

Source of the German original: https://www.e-recht24.de